ESSENTIAL ($29.95 per user/month) | PRODUCTIVITY ($59.95 per user/month) | PROFESSIONAL ($94.95 per user/month) | ENTERPRISE ($149.95 per user/month) | |
---|---|---|---|---|
Monitoring | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
Maintenance | 24/7/365 | 24/7/365 | 24/7/365 | 24/7/365 |
Anti-virus/ Anti malware | Business-grade Licenses | Business-grade Licenses | Business-grade Licenses | Business-grade Licenses |
Microsoft Office365 | Not Included | 50 GB Mailbox | Mailbox + Office 2016 | Mailbox + Office 2016 |
Guaranteed Response | Yes | Yes | Yes | Yes |
User Support | ||||
Remote | $100.00/hr | Unlimited (free) | Unlimited (free) | Unlimited (free) |
Onsite | $150.00/hr | $150.00/hr | Unlimited (free) | Unlimited (free) |
Server Support | ||||
Physical | $150.00/hr | $130.00/hr | $120.00/hr | TBD |
Virtual | $120.00/hr | $110.00/hr | $90.00/hr | TBD |
Disaster Recovery | Optional | Optional | Optional | Included |
Business Continuity | Not Included | Optional | Optional | Included |
Cyber Security | Not Included | Optional | Optional | Included |
vCIO | Not Included | Not Included | 1 hour/Month | 4 hour/Month |