Residential IT Support

Home based users who use computers and laptops often find this an uphill task to keep their computers safe, optimized and latest in terms of the applications. The recent study has shown high increase in cyber-attacks and this has raised ever increasing requirements for the following:

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  • Computer security
  • Windows genuine validation
  • Computer optimization
  • Patch management (Microsoft updates)
  • Application updates

Technospecs offers reliable residential IT support covering the above areas in a plain annual maintenance contract fee. Our package contains the following:

Computer Maintenance

Technospecs takes care of complete computer maintenance including the Microsoft patch management, software genuine check, cleanup for the hard drives, defragmentation of the fixed drives, Anti-virus, Anti-malware and third-party application update.

Unlimited Remote Support

Technospecs takes care of any remote support case related to the application issues for Windows, Anti-virus, virus removal, diagnosing system performance etc. all-inclusive in the annual maintenance contract for residential IT support.

Package Cost

CAD 200 per annum per machine for the Annual Maintenance Contract (AMC). Please note that the AMC does not cover the other IT issues not listed in the services section mentioned above. Any additional support will be charged at flat CAD 50 per hour.

Benefits of Hiring Technospecs

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Lightning Fast Support

Technospecs offers lighting fast support for the home users for their computer related issues. Our helpdesk is just an email or a call away. Once you talk to the helpdesk guy in our office or sends an email to our registered helpdesk queue, the technician will be prompt in connecting to your computer to look at the issue.

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Monthly Reporting

Technospecs offers the monthly reporting for the computers and laptops that the residential IT users have at their premises. The monthly reporting gives them a fair understanding on how good their IT hardware and software condition is.

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Vendor Partnerships

Technospecs has partnerships with the leading IT vendors like Microsoft for offering the best in class IT support to the residential IT users.

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Free Pickup

Any issue that cannot be handled remotely will be picked up from the user premises at no additional cost.

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Certified Technicians

Technospecs has pool of certified technicians for providing the support to the residential IT users.

Additional Support

Internet Gateway Security

Technospecs offers a comprehensive internet gateway security for the residential IT users to keep their IT network secured from the Internet threats.

Data Backup

Residential IT users who have their data critical to running their business operations can opt for our data backup on cloud option. This allows them to have their data securely being backed up to cloud for a recovery during any disaster.

IT Hardware Purchase

Technospecs helps the residential IT users to plan any new purchase of the IT hardware (computers, laptops, printers etc.) or upgrading their existing hardware.